How can we help you?

Terms of use of BESTSELLER's electronic gift card

Terms of use of BESTSELLER's electronic gift card*

1.0 Use

1.1 You can use the gift card to purchase clothing, including shoes and accessories like bags, jewelry, cosmetics and perfumes, from the BESTSELLER brand specified on the gift card.

1.2 The gift card can be used in any physical store with a BESTSELLER brand on the store front. Gift cards purchased in BIANCO's and J. LINDEBERG's online shop cannot be used in BIANCO's or J. LINDEBERG's physical stores.  

1.3 In addition, the gift card can be used at www.bestseller.com and in brand-specific online shops.  

1.4 You can use the gift card in all countries in the EU/EFTA region, regardless in which country the gift card has been issued. If you want to use the gift card in another country in the EU/EFTA region than the country where the gift card has been issued, please send a request to BSgiftcard@bestseller.com. The balance of the gift card will then be converted into the currency of the relevant country. The exchange rate applying at the date when the gift card was issued will be applied.

2.0 Period of validity

2.1 The gift card has no expiry date.

3.0 Loss and misuse

3.1 The gift card can be used as payment by the holder, without providing any identification. The gift card cannot be blocked. The gift card is to be regarded as cash.  

3.2 You are responsible for the gift card, and the risk of loss and misuse of the gift card lies with you. This means that you will bear any loss in this connection. BESTSELLER will not replace the gift card in case of loss or misuse.

4.0 Redemption

4.1 You can redeem the gift card for cash in the physical stores where the gift card can be used. You cannot redeem the gift card for cash at www.bestseller.com or in brand-specific online shops.

5.0 Purchase of gift cards

5.1. When purchasing gift cards, certain payment methods cannot be used, including invoice and account payment.

 

* These terms do not apply for BESTSELLER gift cards with the text fashioncheque. For these gift cards, fashioncheque Holding B.V.'s own terms apply, which can be found here