Can I change my order?
- Unfortunately, you can’t make any changes once you’ve completed the checkout process, since we send your order information directly to our warehouse system for a speedy delivery.
- If you want to add an item, you can easily place another order.
- If you’ve ordered something you don’t want to keep, just send it back using the prepaid return label included with each parcel.
- If the shipping company is unable to deliver the parcel because of an incorrect name or address, the parcel will automatically be returned to us at no cost to you.
- Once we’ve received it at our warehouse, we’ll send you an automated email and proceed with your full refund.
CAN I CANCEL MY ORDER?
- Unfortunately, we can’t cancel your order, since we send your order information from the online shop directly to our warehouse system for a speedy delivery. .
- You can always refuse to accept the delivery and the parcel will automatically be sent back to us at no cost to you.
- As soon as the returned items have been registered, we’ll send you a confirmation email and refund the full amount.