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What delivery options do you offer?

If you'd like to see contact information for your area, select your country from the drop down below.

 

Austria

 

Delivery Type Time Price
Home Delivery (Post AT) 3-4 working days €4.95 (free on orders over €60)
Click & Collect (DHL)* 3-4 working days €1.00 (free on orders over €60)
Delivery next working day - Order Before 17:00 1-2 working days €14,95

 *Due to COVID-19 virus restrictions we had to disable the delivery option Click & Collect.

Belgium

 

Delivery Type Time Price
Home Delivery (BPost) 2-3 working days €4.95 (free on orders over €60)
Parcel Shop Pick-up (BPost) 2-3 working days €4.95 (free on orders over €60)
Click & Collect (BPost)*   €1,00 (free on orders over €60)
Delivery next working day - Order Before 17:00 1-2 working days €14.95

*Due to COVID-19 virus restrictions we had to disable the delivery option Click & Collect.          

Denmark

 

Delivery Type Time Price
Home Delivery (PostNord) 2-5 working days 39 DKK  (free on orders over 399 DKK)
Post Shop and Pack Box Pick-up (PostNord) 2-5 working days 29 DKK (free on orders over 399 DKK)
Click & Collect (PostNord)*    9 DKK (free on orders over 399 DKK)
Parcel Shop (GLS pakkeshop) 2-5 working days 29 DKK (free on orders over 399 DKK)
Delivery next working day - Order Before 17:00 1-2 working days 149 DKK

 *Due to COVID-19 virus restrictions we had to disable the delivery option Click & Collect.

Finland

 

Delivery Type Time Price
Standard Delivery (BRING/POSTI) 4-7 working days €4.95 (free on orders over €60) 
Click & Collect (BRING/POSTI)* 4-7 working days €1.00 (free on orders over €60)
Delivery next working day - Order Before 17:00 1-2 working days €14.95

 *Due to COVID-19 virus restrictions we had to disable the delivery option Click & Collect.

France

 

Delivery Type Time Price
Home Delivery (La Poste/Colissimo) 3-6 working days €5.95 (free on orders over €60)
Click & Collect (La Poste/Colissimo)  

Due to COVID-19 virus restrictions we had to disable the delivery option Click & Collect.

Delivery next working day - Order Before 17:00 1-2 working days €14.95

 

Germany

 

Delivery Type Time Price
Home delivery (HERMES) 2-3 working days €3.95 (free on orders over €50)
Parcel Shop Pick-up (HERMES) 2-3 working days €3.95 (free on orders over €50)
Packstation (DHL)   2-3 working days €3.95 (free on orders over €50)
Home Delivery (DHL) 2-5 working days €3.95 (free on orders over €50)
Click & Collect (DHL)* 2-3 working days €1.00 (free on orders over €50)
Delivery next working day - Order Before 17:00 1-2 working days €7.95 

 *Due to COVID-19 virus restrictions we had to disable the delivery option Click & Collect.

Ireland

 

Delivery Type Time Price
Home Delivery (An Post) 4-7 working days €5.95 (free on orders over €60)
Next Day Delivery - Order Before 17:00 1-2 working days €14.95
Click & Collect - Pick up in store* 4-5 working days €1.00 (free on orders over €60)

*Due to COVID-19 virus restrictions we had to disable the delivery option Click & Collect.


Home Delivery (An Post)

  • If you choose home delivery, your parcel will be delivered directly to your door between 08.00 and 17.00 Monday to Friday. 
  • If you are out when your parcel arrives, the courier will put a card in your letterbox with all the necessary information on how to collect your parcel from your postal outlet. Your parcel will be available at the postal outlet for 14 working days, after which it is automatically returned to us.

Express Delivery (DHL)

  • If you choose to order with DHL Express delivery, your parcel will be delivered directly to your door within 1 to 2 working days between 08.00 and 18.00.
  • Orders placed on Friday, Saturday and Sunday are often delivered on the following Tuesday. 
  • Before the delivery DHL will notify you by SMS or email that your parcel is on its way. They will also send you an SMS or email after the delivery has taken place.
  • If you are out when your parcel arrives, the courier will put a card in your letterbox with all the necessary information on how to get your parcel delivered. If a delivery has not been arranged after 30 days, the parcel will be automatically returned to us. We will arrange for a refund and send you an email to confirm that the refund has been processed.

Click & Collect - Pick up in store 

  • If you choose Click & Collect delivery, your parcel will be delivered to one of our participating stores.
  • You can select your preferred store from a list in the cart. Remember to use your right mobile phone number and e-mail address.
  • As soon as your parcel is ready for pick-up, the shop will send you a text message and an e-mail. When picking up the parcel, you have to show the 4-digit code you received by SMS and e-mail together with the person's name who placed the order.
  • If you do not pick up your parcel within 14 calendar days, it will be returned to us by the store and we will automatically refund you the full purchase price. We will send you an e-mail when we receive your parcel and another e-mail when the credit / refund has been issued.

 

Italy

 

Delivery Type Time Price
Home Deliver (DHL) 4-6 working days* €4.95 (free on orders over €60)
Click & Collect (DHL)

Due to COVID-19 virus restrictions we had to disable the delivery option Click & Collect.

€1.00 (free on orders over €60)
Delivery next working day - Order Before 17:00 1-2 working days* €14.95

 

Netherlands

 

Delivery Type Time Price
Home Delivery (PostNL) 2-3 working days €3.95 (free on orders over €50)
Parcel Shop Delivery (PostNL) 2-3 working days €3.95 (free on orders over €50)
Click & Collect (PostNL)*   €1.00 (free on orders over €50)
Delivery next working day - Order Before 17:00 1-2 working days €14.95

 *Due to COVID-19 virus restrictions we had to disable the delivery option Click & Collect.

Norway

 

Delivery Type Time Price
Standard Delivery (Bring) 4-7 working days 59,00 NOK
Klikk & Hent (Bring)* 4-7 working days 29,00 NOK

 *Due to COVID-19 virus restrictions we had to disable the delivery option Klikk & Hent.

Poland

 

Delivery Type Time Price
Home Delivery (DHL) 2-3 working days 9,90 PLN (free on orders over 150 PLN) 

 

Spain

 

Delivery Type Time Price
Home Delivery (Correos) 4-6 working days €5.95 (free on orders over €70)
Parcel Shop pick-up (Correos) 4-6 working days €5.95 (free on orders over €70)
Delivery next working day - Order Before 17:00 1-2 working days €14.95

Sorry you can’t choose parcel shop delivery right now. We're working hard to fix this so you can choose this delivery option again in the near future.   

Sweden

 

Delivery Type Time Price
Pick up Delivery (Bring) 2-6 working days 45,00 SEK (free on orders over 400 SEK)
Pick up Delivery (PostNord) 2-6 working days 45,00 SEK (free on orders over 400 SEK)
Click & Collect (Bring)* 2-6 working days 9,00 SEK (free on orders over 400 SEK)
Delivery next working day - Order Before 17:00 1-2 working days 149,00 SEK

 *Due to COVID-19 virus restrictions we had to disable the delivery option Click & Collect.

Switzerland

 

Delivery Type Time Price
Home Delivery (Swiss Post) 3-4 working days CHF 6.95 (free on orders over CHF 90) 
Click & Collect (Swiss Post)* 3-4 working days CHF 1,00 (on a minimum order amount of CHF 50 and free on orders over CHF 90)

 *Due to COVID-19 virus restrictions we had to disable the delivery option Click & Collect.

 

United Kingdom

 

Delivery Option Time & Price

Hermes_logo.png

Hermes will deliver your parcel directly to your door.

3-5 working days

£3.95 (free on orders over £60)

Click & Collect

Pick up in store*

Your parcel will be delivered to one of our participating stores.

3-5 working days

£1.00 (free on orders over £60)

DHL_logo.png

Delivery next working day - Order Before 17:00

Orders placed on Sunday are delivered on the following Tuesday.

1-2 working days

£14.95


Home Delivery (HERMES)

Hermes Tracking number
Unfortunately, the Hermes tracking portal is experiencing technical difficulties and unable to provide any tracking information for many orders. Please contact our customer service team for further information on the status of your shipment if this applies to your order.

  • If you’re not at home and there’s no possibility of leaving the parcel with a neighbour, Hermes will make a 2nd and 3rd attempt. If this happens, a notification card will be left in your letter box at the 1st delivery attempt.

Click & Collect - Pick up in store

*Due to COVID-19 virus restrictions we had to disable the delivery option Click & Collect.

  • You can select your preferred store from a list in the cart. Remember to use your right mobile phone number and e-mail address.
  • As soon as your parcel is ready for pick-up, the shop will send you a text message and an e-mail. When picking up the parcel, you have to show the 4-digit code you received by SMS and e-mail together with the person's name who placed the order.
  • If you do not pick up your parcel within 14 calendar days, it will be returned to us by the store and we will automatically refund you the full purchase price. We will send you an e-mail when we receive your parcel and another e-mail when the credit / refund has been issued.

Delivery next working day - Order Before 17:00

  • Monday-Thursday: order before 17.00, Friday-Saturday: order before 22.00. 
  • Orders placed on Sunday will be delivered on the following Tuesday.
  • Before delivery, DHL will notify you by SMS or email that your parcel is on its way. They’ll also send you an SMS or email after the delivery has taken place.
  • If you’re out when your parcel arrives, the courier will put a card in your letterbox with all the necessary information on how to get your parcel delivered. If a delivery hasn’t been arranged after 30 days, the parcel will be automatically returned to us. We’ll arrange for a refund and send you an email to confirm that the refund has been processed.

Tracking:

As soon as your parcel has left our warehouse, you’ll receive an e-mail with a tracking number, so you can follow the parcel until you get it. It may up to 2 working days before the tracking information is available. The tracking can only start once the package has arrived at the sorting facility in your country.