How can we help you?

What delivery options do you offer?

We have a number of delivery options available. To see what your options are, select a country from the drop-down menu below.

Delivery delay: We're a bit busier than usual at the moment, so your order might take 2 working days longer to arrive.

Austria

Delivery Type Time Price
Home Delivery (Post AT) 3-5 working days €4.95 (free on orders over €60)
Click & Collect (DHL) 3-5 working days €1.00 (free on orders over €60)

Belgium

Delivery Type Time Price
Home Delivery (DHL) 3-4 working days €4.95 (free on orders over €60)
Parcel Shop Pick-up (DHL) 3-4 working days €4.95 (free on orders over €60)
Click & Collect (DHL) 3-4 working days €1,00 (free on orders over €60)
Express Delivery (DHL) 1-2 working days €14.95

Denmark

Delivery Type Time Price
Home Delivery (Post Danmark) 2-3 working days 49 DKK 
Post Shop and Pack Box Pick-up (Post Danmark) 2-3 working days 29 DKK (free on orders over 399 DKK)
Click & Collect (Post Danmark) 2-3 working days 9 DKK (free on orders over 399 DKK)
Parcel Shop (GLS pakkeshop) 2-4 working days 29 DKK (free on orders over 399 DKK)
Express Delivery (DHL) 1-2 working days 149 DKK

Finland

Delivery Type Time Price
Standard Delivery (BRING/POSTI) 4-6 working days €6.95 (free on orders over €70) 
Click & Collect (BRING/POSTI) 4-6 working days €1 (free on orders over €70€)
Express Delivery (DHL) 1-2 working days €14.95

France 

Delivery Type Time Price
Home Delivery (La Poste/Colissimo) 5-6 working days €5.95 (free on orders over €60)
Parcel Shop Pick-up (Relais Colis) 5-6 working days €5.95 (free on orders over €60)
Express Delivery (DHL) 3-4 working days €14.95

Germany

Delivery Type Time Price
Home delivery (HERMES) 2-3 working days €3.95 (free on orders over €50)
Parcel Shop Pick-up (HERMES) 2-3 working days €3.95 (free on orders over €50)
Packstation (DHL)   2-3 working days €3.95 (free on orders over €50)
Home Delivery (DHL) 2-3 working days €3.95 (free on orders over €50)
Click & Collect (DHL) 2-3 working days €1.00 (free on orders over €50)
Express Delivery (HERMES) 1-2 working days €7.95 

ONLY FOR A SHORT TIME: If you order today, we do not charge any shipping costs with the exception of "Express Delivery".

Ireland

Delivery Type Time Price
Home Delivery (An Post) 6-7 working days €5.95 (free on orders over €60)
Express Delivery (DHL) 1-2 working days €14.95


Home Delivery (An Post)

If you choose home delivery, your parcel will be delivered directly to your door between 08.00 and 17.00 Monday to Friday. 

If you are out when your parcel arrives, the courier will put a card in your letterbox with all the necessary information on how to collect your parcel from your postal outlet. Your parcel will be available at the postal outlet for 14 working days, after which it is automatically returned to us.

Express Delivery (DHL)

If you choose to order with DHL Express delivery, your parcel will be delivered directly to your door within 1 to 2 working days between 08.00 and 18.00. Orders placed on Friday, Saturday and Sunday are often delivered on the following Tuesday. Before the delivery DHL will notify you by SMS or email that your parcel is on its way. They will also send you an SMS or email after the delivery has taken place.

If you are out when your parcel arrives, the courier will put a card in your letterbox with all the necessary information on how to get your parcel delivered. If a delivery has not been arranged after 30 days, the parcel will be automatically returned to us. We will arrange for a refund and send you an email to confirm that the refund has been processed.

 

 

Italy

Delivery Type Time Price
Home Deliver (Poste Italiane) 6-7 working days €4.95 (free on orders over €60)
Express Delivery (DHL) 1-2 working days €14.95

Netherlands

Delivery Type Time Price
Home Delivery (DHL) 2-3 working days €4.95 (free on orders over €60)
Parcel Shop Delivery (DHL) 2-3 working days €4.95 (free on orders over €60)
Click & Collect (DHL) 2-3 working days €2.00 (free on orders over €60)
Express Delivery (DHL) 1-2 working days €14.95

Norway

Delivery Type Time Price
Standard Delivery (Bring) 4-6 working days 79,00 NOK
Klikk & Hent (Bring) 4-6 working days 29,00 NOK

Spain

Delivery Type Time Price
Home Delivery (Correos) 7-8 working days €5.95 (free on orders over €70)
Parcel shop pick-up (Correos) 7-8 working days €5.95 (free on orders over €70)
Express Delivery (DHL) 1-2 working days €14.95

Sweden

Delivery Type Time Price
Pick up Delivery (Bring/DHL) 3-5 working days 49,00 SEK (free on orders over 499 SEK)
Click & Collect (Bring) 3-5 working days 9,00 SEK (free on orders over 499 SEK)
Express Delivery (DHL) 1-2 working days 149,00 SEK

Switzerland

Delivery Type Time Price
Home Delivery (Swiss Post) 3-5 working days CHF 6.95 (free on orders over CHF 90) 
Click & Collect (Swiss Post) 3-5 working days CHF 1,00 (on orders over CHF 50 and free on orders over CHF 90)

UK

Delivery Type Time Price
Home Delivery (HERMES) 3-5 working days £3.95 (free on orders over £60)
Parcel shop pick-up (CollectPlus) 4-5 working days £6.95 (£1.95 on orders over £60)
Express Delivery (DHL) 1-2 working days £14.95


Home Delivery (HERMES)

Hermes will deliver your parcel to your door. If you are not at home and there is no possibility to hand the parcel over to a neighbour, Hermes will make a 2nd and 3rd attempt. In such case, a notification card will be left in your letter box at 1st delivery attempt.

Parcel Shop Pick-Up (CollectPlus)

You can collect your parcel from Monday to Sunday at the CollectPlus store you have chosen at the checkout. Opening hours vary but are usually between 08.00 and 21.00. 

When your parcel has arrived at your chosen CollectPlus store you will be notified by SMS and email. The SMS/email contains your unique 7 digit collection code. Be sure to bring this code along with your ID card, passport or driving licence when you collect your parcel. After 10 days the parcel will be automatically returned to us. We will then arrange for a refund and send you an email to confirm that the refund has been processed.

Express Delivery (DHL)

DHL will deliver your parcel directly to your door within 1 to 2 working days between 08.00 and 18.00. Orders placed on Friday, Saturday and Sunday are often delivered on the following Tuesday. Before the delivery DHL will notify you by SMS or email that your parcel is on its way. They will also send you an SMS or email after the delivery has taken place.

If you are out when your parcel arrives, the courier will put a card in your letterbox with all the necessary information on how to get your parcel delivered. If a delivery has not been arranged after 30 days, the parcel will be automatically returned to us. We will arrange for a refund and send you an email to confirm that the refund has been processed.

Tracking:

As soon as your parcel has left our warehouse, you will receive an email with a tracking number, so you can follow the parcel until it reaches you. It may take 36-48 hours before the tracking information about your parcel is available.

Do you deliver to PO Box addresses?

For security reasons and to protect our customers credit details, we don’t ship to PO boxes.

Will I have to pay any customs or import charges?

No. Other than delivery costs, there are no extra fees or nasty surprises. All customs and import charges are included in the prices you see in our online shop and in your order confirmation.