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What delivery options do you offer?

If you'd like to see contact information for your area, select your country from the drop down below.

 

Austria

Get it in time for Christmas. Order before the 21th.

Get it in time for New Year’s Eve. Order before the 26th.

Delivery Type Time Price
Home Delivery (Post AT) 3-6 working days €4.95 (free on orders over €60)
Click & Collect (DHL) 3-6 working days €1.00 (free on orders over €60)

 

Belgium

Get it in time for Christmas. Order before the 22nd.

NY: Get it in time for New Year’s Eve. Order before the 19th.

Delivery Type Time Price
Home Delivery (BPost) 2-3 working days €4.95 (free on orders over €60)
Parcel Shop Pick-up (BPost) 2-3 working days €4.95 (free on orders over €60)
Click & Collect (BPost) 2-3 working days €1,00 (free on orders over €60)
Express Delivery (DHL) 1-2 working days €14.95

          

Denmark

Get it in time for Christmas. Order before the 21th.

NY: Get it in time for New Year’s Eve. Order before the 28th.

Delivery Type Time Price
Home Delivery (PostNord) 2-3 working days 39 DKK  (free on orders over 399 DKK)
Post Shop and Pack Box Pick-up (PostNord) 2-3 working days 29 DKK (free on orders over 399 DKK)
Click & Collect (PostNord) 2-3 working days  9 DKK (free on orders over 399 DKK)
Parcel Shop (GLS pakkeshop) 2-3 working days 29 DKK (free on orders over 399 DKK)
Express Delivery (DHL) 1-2 working days 149 DKK

 

Finland

Get it in time for Christmas. Order before the 18th.

NY: Get it in time for New Year’s Eve. Order before the 22nd.

Delivery Type Time Price
Standard Delivery (BRING/POSTI) 4-6 working days €4.95 (free on orders over €60) 
Click & Collect (BRING/POSTI) 4-6 working days €1.00 (free on orders over €60)
Express Delivery (DHL) 1-2 working days €14.95

 

France

Get it in time for Christmas. Order before the 19th.

NY: Get it in time for New Year’s Eve. Order before the 26th.

Delivery Type Time Price
Home Delivery (La Poste/Colissimo) 3-5 working days €5.95 (free on orders over €60)
Click & Collect (La Poste/Colissimo) 3-5 working days €1.00 (free on orders over €60)
Parcel Shop Pick-up (Relais Colis) 3-5 working days €5.95 (free on orders over €60)
Express Delivery (DHL) 1-2 working days €14.95

Sorry you can’t choose parcel shop delivery right now. We're working hard to fix this so you can choose this delivery option again in the near future.  

Germany

Get it in time for Christmas. Order before the 20th.

NY: Get it in time for New Year’s Eve. Order before the 27th.

Delivery Type Time Price
Home delivery (HERMES) 2-3 working days €3.95 (free on orders over €50)
Parcel Shop Pick-up (HERMES) 2-3 working days €3.95 (free on orders over €50)
Packstation (DHL)   2-3 working days €3.95 (free on orders over €50)
Home Delivery (DHL) 2-3 working days €3.95 (free on orders over €50)
Click & Collect (DHL) 2-3 working days €1.00 (free on orders over €50)
Express Delivery (HERMES) 1-2 working days €7.95 

 

Ireland

Get it in time for Christmas. Order before the 18th.

Get it in time for New Years Eve. Order before the 24th.

Delivery Type Time Price
Home Delivery (An Post) 4-5 working days €5.95 (free on orders over €60)
Express Delivery (DHL) 1-2 working days €14.95
Click & Collect - Pick up in store 4-5 working days €1.00 (free on orders over €60)


Home Delivery (An Post)

  • If you choose home delivery, your parcel will be delivered directly to your door between 08.00 and 17.00 Monday to Friday. 
  • If you are out when your parcel arrives, the courier will put a card in your letterbox with all the necessary information on how to collect your parcel from your postal outlet. Your parcel will be available at the postal outlet for 14 working days, after which it is automatically returned to us.

Express Delivery (DHL)

  • If you choose to order with DHL Express delivery, your parcel will be delivered directly to your door within 1 to 2 working days between 08.00 and 18.00.
  • Orders placed on Friday, Saturday and Sunday are often delivered on the following Tuesday. 
  • Before the delivery DHL will notify you by SMS or email that your parcel is on its way. They will also send you an SMS or email after the delivery has taken place.
  • If you are out when your parcel arrives, the courier will put a card in your letterbox with all the necessary information on how to get your parcel delivered. If a delivery has not been arranged after 30 days, the parcel will be automatically returned to us. We will arrange for a refund and send you an email to confirm that the refund has been processed.

Click & Collect - Pick up in store 

  • If you choose Click & Collect delivery, your parcel will be delivered to one of our participating stores.
  • You can select your preferred store from a list in the cart. Remember to use your right mobile phone number and e-mail address.
  • As soon as your parcel is ready for pick-up, the shop will send you a text message and an e-mail. When picking up the parcel, you have to show the 4-digit code you received by SMS and e-mail together with the person's name who placed the order.
  • If you do not pick up your parcel within 14 calendar days, it will be returned to us by the store and we will automatically refund you the full purchase price. We will send you an e-mail when we receive your parcel and another e-mail when the credit / refund has been issued.

 

Italy

Consegna entro Natale se ordini fino al 19/12!

Consegna entro il 31  se ordini fino al 26 Dicembre!

Delivery Type Time Price
Home Deliver (Poste Italiane) 3-4 working days €4.95 (free on orders over €60)
Click & Collect (Poste Italiane) 3-4 working days €1.00 (free on orders over €60)
Express Delivery (DHL) 1-2 working days €14.95

 

Netherlands

Plaats je bestelling voor 22 december en ontvang je pakket nog voor Kerstmis.

Plaats je bestelling voor 29 december en ontvang je pakket nog voor oud en nieuw.

Delivery Type Time Price
Home Delivery (PostNL) 2-3 working days €3.95 (free on orders over €50)
Parcel Shop Delivery (PostNL) 2-3 working days €3.95 (free on orders over €50)
Click & Collect (PostNL) 2-3 working days €1.00 (free on orders over €50)
Express Delivery (DHL) 1-2 working days €14.95

 

Norway

Levering før jul? Bestill senest 18. desember.

Levering før Nyttår? Bestill senest 22. desember.

Delivery Type Time Price
Standard Delivery (Bring) 4-6 working days 59,00 NOK
Klikk & Hent (Bring) 4-6 working days 29,00 NOK

 

Poland

Get it in time for Christmas. Order before the 20th.

Get it in time for New Year’s Eve. Order before the 27th.

Delivery Type Time Price
Home Delivery (DHL) 2-3 working days 9,90 PLN (free on orders over 150 PLN) 

 

Spain

Entrega antes de Navidad? Compre hasta el 19/12.

Entrega antes de Año Nuevo? Compre hasta el 26/12.

Delivery Type Time Price
Home Delivery (Correos) 3-4 working days €5.95 (free on orders over €70)
Parcel Shop pick-up (Correos) 3-4 working days €5.95 (free on orders over €70)
Express Delivery (DHL) 1-2 working days €14.95

Sorry you can’t choose parcel shop delivery right now. We're working hard to fix this so you can choose this delivery option again in the near future.   

Sweden

Leverans före jul? Beställ senast den 19 december.

Leverans före nyårsafton? Beställ senast den 22 december.

Delivery Type Time Price
Pick up Delivery (Bring/DHL) 2-3 working days 45,00 SEK (free on orders over 400 SEK)
Pick up Delivery (PostNord) 2-3 working days 45,00 SEK (free on orders over 400 SEK)
Click & Collect (Bring) 2-3 working days 9,00 SEK (free on orders over 400 SEK)
Express Delivery (DHL) 1-2 working days 149,00 SEK

 

Switzerland

Lieferung vor Weihnachten. Bestell bis 18 Dez!

Lieferung vor Silvester? Bestell bis 23 Dez!

Delivery Type Time Price
Home Delivery (Swiss Post) 3-4 working days CHF 6.95 (free on orders over CHF 90) 
Click & Collect (Swiss Post) 3-4 working days CHF 1,00 (on a minimum order amount of CHF 50 and free on orders over CHF 90)

 

 

United Kingdom

Get it in time for Christmas. Order before the 19th.

Get it in time for New Year’s Eve. Order before the 26th.

Delivery Option Time & Price

Hermes_logo.png

Hermes will deliver your parcel directly to your door.

3-5 working days

£3.95 (free on orders over £60)

Click & Collect

Pick up in store

Your parcel will be delivered to one of our participating stores.

3-5 working days

£1.00 (free on orders over £60)

DHL_logo.png

DHL will deliver your parcel directly to your door between 08.00 and 18.00.

Orders placed on Friday, Saturday and Sunday are often delivered on the following Tuesday.

1-2 working days

£14.95


Home Delivery (HERMES)

Hermes Tracking number
Unfortunately, the Hermes tracking portal is experiencing technical difficulties and unable to provide any tracking information for many orders. Please contact our customer service team for further information on the status of your shipment if this applies to your order.

  • If you’re not at home and there’s no possibility of leaving the parcel with a neighbour, Hermes will make a 2nd and 3rd attempt. If this happens, a notification card will be left in your letter box at the 1st delivery attempt.

Click & Collect - Pick up in store 

  • You can select your preferred store from a list in the cart. Remember to use your right mobile phone number and e-mail address.
  • As soon as your parcel is ready for pick-up, the shop will send you a text message and an e-mail. When picking up the parcel, you have to show the 4-digit code you received by SMS and e-mail together with the person's name who placed the order.
  • If you do not pick up your parcel within 14 calendar days, it will be returned to us by the store and we will automatically refund you the full purchase price. We will send you an e-mail when we receive your parcel and another e-mail when the credit / refund has been issued.

Express Delivery (DHL)

  • Before delivery, DHL will notify you by SMS or email that your parcel is on its way. They’ll also send you an SMS or email after the delivery has taken place.
  • If you’re out when your parcel arrives, the courier will put a card in your letterbox with all the necessary information on how to get your parcel delivered. If a delivery hasn’t been arranged after 30 days, the parcel will be automatically returned to us. We’ll arrange for a refund and send you an email to confirm that the refund has been processed.

Tracking:

As soon as your parcel has left our warehouse, you’ll receive an e-mail with a tracking number, so you can follow the parcel until you get it. It may up to 2 working days before the tracking information is available. The tracking can only start once the package has arrived at the sorting facility in your country.