How can we help you?

How can I pay for my order?

See the chart below for the list of payment types:

Bildschirmfoto_2017-09-09_um_18.00.10.png

Country Payment Type Fee 
Austria Credit card  
  PayPal  
  Sofort  
  KLARNA invoice 1,95 EUR
Belgium Credit card  
  PayPal  
  AfterPay invoice  
Denmark Credit card  
  KLARNA invoice 25 DKK
  PayPal  
  Gift Card  
Germany Credit card  
  KLARNA invoice We currently charge no fee. Regularly 1.95 EUR
  PayPal  
  Sofort  
  Gift Card  
Finland Credit card  
  PayPal  
  KLARNA invoice  3,00 EUR
  KLARNA account  
France Credit card  
  PayPal  
Ireland Credit card  
  PayPal  
Italy Credit card  
  PayPal  
Netherlands Credit card  
  Ideal  
  KLARNA invoice
  PayPal  
  Gift Card  
Norway Credit card  
  KLARNA invoice  35 NOK
  KLARNA account
  PayPal  
  Gift card  
Spain Credit card  
  PayPal  
Sweden Credit card  
  KLARNA invoice 29 SEK
  KLARNA account  
  PayPal  
  Gift Card  
Switzerland Credit card  
  PayPal   
  Gift Card  
United Kingdom Credit card  
  PayPal  
 
Want to know more about our payment methods? Check out our country-specific FAQ site.
 
For UK and Ireland:

Credit Card

We accept American Express, VISA, VISA Electron and MasterCard.

  • All credit and debit cardholders are subject to validation and authorisation by both the card issuer and us, to maintain security and prevent fraud.
  • All transactions will be completed by ADYEN. You’ll see BESTSELLER and your order number on your bank statement.

PayPal

  • You’ll be charged once we’ve registered the incoming payment. PayPal payments are usually confirmed within a few minutes.
  • You’ll only be charged for delivery fees.

When will the amount be charged?

Credit Card:

  • You’ll be charged as soon as your order leaves our warehouse.
  • If for some reason we’re unable to send your order, you won’t be charged.
  • The order amount might be reserved for us on your account by the credit card issuer, meaning you won’t be able to use those funds for a short period of time.

PayPal:

  • You’ll be charged once we’ve registered the incoming payment.
  • PayPal payments are usually confirmed within a few minutes.
  • If we’re unable to deliver your parcel, we’ll be sure to refund the money to your PayPal account.

Are my personal details safe when I order through your site?

Yes. The security of your privacy and data is our top priority. We use SSL (Secure Socket Layer) technology to keep everything safe.

On top of that, each customer is subject to validation and authorisation by both the payment provider and us to maintain security.

Read our Privacy Policy for more information.