How can we help you?

Right, I’ve got my voucher code. How do I add it to my order?

Usually we’ll send you a voucher code by email. There should be a link in this email. The easiest thing to do is follow this link and your discount should be reduced at the checkout.

Alternatively, if there is no link you can copy and paste the code across to the promo-code field at the checkout. If you do enter the code letter-by-letter, be aware that all our codes are case-sensitive.

It is, unfortunately, not possible to use a voucher code after the order has been placed.

Please note: Voucher codes cannot be combined with any other promotions, or giveaways, or applied to already-reduced items.