How can we help you?

What are the Customer Club Terms & Conditions?

WHAT ARE THE SIGN UP DISCOUNT TERMS & CONDITIONS?

You will receive your discount code when you have verified your membership in the mail you receive within one hour after registration. The discount does not apply to already reduced items, gift cards or J.LINDEBERG products as well as on already purchased orders. The discount can only be used to purchase items online and can not be combined with other promotions or discounts. The discount is only applicable to orders above 50 Euro / 50 GBP, excluding already reduced items. The discount is valid for 2 months from issuance of the code. The discount will be distributed proportionally to all items in the order covered by the campaign. The discount does not apply to delivery costs. If you return your items, the calculated price will be refunded but the discount will not be distributed among the other items in your order. This means you will lose the discount, on the items, you returned.

 

WHAT ARE THE CUSTOMER CLUB TERMS & CONDITIONS?

Membership of a BESTSELLER customer club is free of charge and non-binding, and it is possible to unsubscribe at any time. You have to be 18 years or older in order to join a BESTSELLER customer club. If you are under 18 years of age, you can join a BESTSELLER customer club by sending a signature from a parent or legal guardian to customerservice@bestseller.com.

You hereby accept that BESTSELLER A/S (Fredskovvej 5, 7330 Brande, Denmark, VAT 88216512) and/or VILA A/S (Stilling Kirkevej 10, Stilling, 8660 Skanderborg, Denmark, VAT 67756819) can send you marketing via e-mail, text messages, MMS or post, regarding:

  • Clothes, bags, shoes, accessories and other fashion items from e.g. VILA CLOTHES, VERO MODA, MAMALICIOUS, NAME IT, JACK & JONES, OBJECT COLLECTORS ITEM, ONLY, PIECES ACCESSORIES, SELECTED, JUNAROSE, Y.A.S., NOISY MAY, ONLY & SONS and other brands which may be marketed in the future.
  • Offers, sale, competitions and events from own stores and stores owned by partners, as well as other marketing initiatives.
  • Information on the companies BESTSELLER A/S, VILA A/S and/or other companies in the BESTSELLER organization which market and sell clothes, shoes, bags, accessories and other fashion items etc.

You also consent to the fact that BESTSELLER A/S and VILA A/S collect, process and register the personal information given by you and may forward such information to other companies in the BESTSELLER organization, including BESTSELLER Handels B.V. responsible for BESTSELLER's online shop, or to a third party which market the mentioned products on behalf of BESTSELLER A/S and/or VILA A/S. 

Your membership data is kept at BESTSELLER A/S, Denmark, and is treated confidentially. Furthermore, data from BESTSELLER customer club will be exchanged and registered with BESTSELLER's online shop, BESTSELLER Handels B.V., for statistical and marketing related purposes.

At any time, you are entitled to obtain information on which personal data of yours that BESTSELLER A/S and VILA A/S process. You may request that the information about you which BESTSELLER A/S and VILA A/S have is amended, blocked or deleted. You may also request to know the identity of the recipients of your personal data as well as request other information on the processing of your personal data.

You can contact BESTSELLER A/S on customerservice@bestseller.com and VILA A/S on club@vila.com.

At any time you are free to retract your consent, by contacting BESTSELLER A/S and/or VILA A/S on customerservice@bestseller.com or by using the option stated in the materials sent to you by BESTSELLER A/S or VILA A/S.

Besides already described, BESTSELLER A/S or VILA A/S do not share your data with other companies without your consent unless this is required by law or unless you have requested to receive specific information.