How can we help you?

When will the money be charged?

Credit Card:

  • You’ll be charged as soon as your parcel leaves our warehouse.
  • If for some reason we’re unable to send your parcel, you will not be charged.
  • The amount might be reserved for us on your account by the credit card issuer, meaning you won’t be able to use the funds for a short period of time.

PayPal:

  • You’ll be charged once we’ve registered the incoming payment. Usually a payment is confirmed by PayPal within a few minutes.
  • If we’re unable to send your parcel, we’ll be sure to refund the money to your PayPal account.