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What's the cost of return shipping?

The return is free of charge if

  • you use our return label
  • make the return via the same carrier that delivered the parcel. 

If you’d like to return one or more items that you previously picked up at a Click & Collect store, you can return your parcel at any of the participating stores.

For Spain and Italy, please note that when you use our prepaid return label, we’ll deduct the return shipping costs from your refund.