How can we help you?

What's the cost of return shipping?

The cost of return shipping differs per country:

Ireland

The cost of return shipping is €5.95 - if you use our return label.

You don’t have to pay anything when you hand over your return parcel to DHL. We’ll automatically deduct the amount from your refund.

If you’d like to return one or more items that you previously picked up at a Click & Collect store, you can return your parcel at any of the participating stores.

United Kingdom

The cost of return shipping is £4.95 – if you use our prepaid return label.

You don’t have to pay anything when you deliver your return parcel to the courier. We’ll automatically deduct the amount from your refund.

Can’t find your country here? Please go on the country-specific FAQ site because you’re currently in the UK / Ireland Help Section.