How can we help you?

Have you received my return?

Once we have received your returned parcel, we will send you an email to confirm safe receipt. As soon as we have processed your return, we will issue a refund. We will make sure to process your return within 14 days.

Please note: If you used the prepaid return label, we will deduct the return shipping cost from the refund amount.

Ireland: return fee € 5.95

United Kingdom:  return fee £ 4.95