How can we help you?

What is 'My Account'?

'My Account' is a user account which you can create in our online shop to make the purchase process easier and faster.

How do I create a user account (My Account)?

Click 'My Account' in the menu on the left hand side of our online shop and then click 'Create Account'. On the registration page, all fields marked with a star are mandatory.

We comply with the applicable data protection regulations. Basically this means all your personal data remains safe and out of the hands of any third parties.

Can I order without My Account?

Yes, of course. At the beginning of the checkout process we give you the option to proceed as a guest. However, if you would like to create an account and save your address for next time, you can create a password on the order confirmation page. We never save payment details.

How can I delete My Account?

Customer service are able to delete your account at any time. Please click here to send us a message if you want that we delete your account.