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What is the return period for Christmas purchases?

During the holiday season, we're extending our return period!

Purchases made between 1 November and 31 December can be returned using our return label provided until 31 January.

Please note: Items that are bought in a store don’t have an extended return period. You’ll find the necessary information on the receipt.

For Ireland:

You can also choose to return your items to a store that offers 'Online Return In Store' until 15 January. Click here to see how and where ‘Online Return in Store’ works.