How can we help you?

What's the cost of return shipping?

The return is free of charge if

  • you use our return label and make the return via the same carrier that delivered the parcel:

If you ordered via PostNord, you can return the parcel through your local PostNord post office. Orders delivered by DHL Express must also be returned via PostNord.

If you ordered via 'Pick up at PakkeShop - GLS', you can return the parcel through your local GLS ParcelShop.

If you’d like to return one or more items that you previously picked up at a Click & Collect store, you can return your parcel at any of the participating stores or via PostNord.