Home Delivery
Hermes will deliver your parcel directly to your door. If you’re not at home and there’s no possibility of leaving the parcel with a neighbour, Hermes will make a 2nd and 3rd attempt. If this happens, a notification card will be left in your letter box at the 1st delivery attempt.

Tracking:
As soon as your parcel has left our warehouse, you’ll receive an email with a tracking number, so you can follow the parcel until you get it. It may take 36-48 hours before the tracking information is available.