What is the expected delivery time?
We’re shipping from mainland Europe to the UK with no hidden fees or taxes.
|Delivery Type||Standard Delivery Time||Jack & Jones|
Home Delivery (Hermes)
|5-8 working days||6-9 working days|
Hermes will deliver your parcel directly to your door.
If you’re not at home and there’s no possibility of leaving the parcel with a neighbor, Hermes will make a 2nd and 3rd attempt. If this happens, a notification card will be left in your letter box at the 1st delivery attempt.
As soon as your parcel has left our warehouse, you’ll receive an email with a tracking number, so you can follow the parcel until you get it. It may take 36-48 hours before the tracking information is available.
If the tracking link you've received does not work, you can also use the tracking links below to track your parcel.
- If your tracking number has 16 digits, and starts with an H, please use: https://www.myhermes.co.uk/track#/
- If your tracking number has 10 digits that is a mix of numbers and alphabets, please use: https://tracking.heyworld.com/