How can we help you?

Where do you deliver to?

For all countries:

You can place an order from the country where you’re located at the time you buy your items. It is not possible to have orders delivered to another country (e.g. placing the order on the UK website and deliver it to Ireland). We send all parcels from our warehouse in Poland.

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We deliver to France (except for overseas territories):

Please note that for remote areas of France (e.g. Corsica), delivery times are extended by 1-2 days.

Unfortunately, we are unable to deliver to areas subject to special customs regulations.

CAN I PICK A SPECIFIC PARCEL SHOP?

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Yes. When you choose the relay point delivery option when ordering, you can choose any Relais Colis store to pick up your package.

DO YOU DELIVER TO P.O. BOX ADDRESSES?

Unfortunately, not. For security reasons and to protect our customers’ credit details, we don’t ship to P.O. boxes.