How can we help you?

What is the expected delivery time?

There is currently a slight delay in the processing and delivery for some orders. It may take slightly longer for you to receive the order dispatch email and your parcel. Once your order leaves the warehouse, you will receive an email with your tracking link.

Delivery Type Standard Delivery Time on Jack & Jones
 Home delivery (HERMES) 2-3 working days 3-4 working days
 Parcel Shop Pick-up (HERMES) 2-3 working days 3-4 working days
 Home Delivery (DHL) 2-3 working days 3-4 working days
 Next day delivery 1-2 working days -

 

TRACKING:

As soon as your parcel has left our warehouse, you’ll receive an email with a tracking number, so you can follow the parcel until you get it. It may take 36-48 hours before the tracking information is available.