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How do I receive my RatePay invoice?

We offer this type of payment via our partner RatePay. This means that you will enter into a payment agreement with RatePAY.

Your invoice (with your bank details and intended use) is sent to you as an attachment in PDF format at the same time of your order via e-mail by RatePay.

To get your invoice, you have the following options:

  • If this is your first time using RatePAY to make a payment, the email may have gone to your spam folder. Please check it out.
  • You can also contact RatePAY customer service at any time:

Phone: + 49 30 983 20 86 20