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I have questions about my RatePay invoice - who do I contact?

On our online store, we offer the possibility of paying later via the company RatePAY. If you choose this payment method, you will enter into a payment agreement with RatePay.

Our online store customer service has limited access to RatePay invoices. We therefore kindly ask that you directly contact RatePay's customer service at:

Tel: +49 30 983 20 86 20 

Email: bestseller-de@ch.ratepay.de 

www.ratepay.com/ 

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