Orders

• Where is my order?
  After you place an order we’ll send you an email. This will remind you what’s in your order, wher...
• Can I change my order?
  To get things moving we like to send all orders straight to our warehouse for packing and posting...
• Can I cancel my order?
  We can’t promise that it will be possible but we can always try. If you get in touch with us as s...
• I want to place an order. Do I have to spend a minimum amount?
  No. You can easily place an order without having to think about a minimum order amount.
• I haven’t received an order confirmation. Why not?
  It can take up to 2 hours from placing your order until we send you an email confirming we’ve rec...
• Is it only possible to order online?
  Yes. To help keep everything safe and secure it’s only possible to place orders online, not via p...
• Part of my order is missing. What should I do?
  If an item is missing despite being listed on your delivery note please contact Customer Service....