What are the payment methods available?
See the chart below for the list of payment types or go on the country specific FAQ site for furt...
When will the amount be charged?
Credit Card: You will be charged as soon as your parcel leaves our warehouse. If we are not able...
Will I be charged any extra fees?
We do not have handling fees. However, you will be charged for the shipping costs. Please note th...
Are my personal details safe when I order through your site?
Our top priority is the security of your privacy and data. We use SSL (Secure Socket Layer) techn...
Where can I check the balance on my gift card?
You can check the balance on your gift card here.
I have a physical gift card from one of your stores. Can I use this online?
For UK and Ireland: No. Unfortunately, we cannot accept gift card payments online. If you’ve seen...