Returns
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How do I return something?
Please allow up to 14 working days for your parcel to be delivered from the UK back to our wareho... -
What's the cost of return shipping?
The return is free of charge if you use our return label make the return via the same carrier t... -
Have you received my return?
Please allow up to 14 working days for your parcel to be delivered from the UK back to our wareho... -
When can I expect my refund?
Please allow up to 14 working days for your parcel to be delivered from the UK back to our wareho... -
What do I do if I have been refunded the wrong amount?
If you think you’ve been refunded the wrong amount, please contact our Customer Service and stat... -
Can I exchange an item?
Unfortunately, we don’t offer online exchanges, but you always have the option of placing a new ... -
Return Policy
Our fair use clause So we’ve made a change to our return policy by adding a fair use clause. What... -
Right of withdrawal
Model Withdrawal Form Right of withdrawalYou have a right to withdraw from the contract entered i... -
Will you assist with VAT refunds?
No, BESTSELLER Handels B.V. does not assist in VAT refund for the purchase of products from our o... -
Can I exchange or return items in a store?
ONLINE RETURN IN STORE United Kingdom Due to COVID-19 virus restrictions Online Return In Store i... -
I bought something with a gift card but now I want to return it. How does the refund work?
You will be refunded in the same way you paid for the order. If you paid the full amount of your ...