How can I pay for my order?
Finnish customers can use the following payment methods: PAYMENT METHOD Debit and credi...
When will the money be charged?
CREDIT CARD You’ll be charged as soon as your parcel leaves our warehouse. If for some reason we...
Will I be charged any extra fees?
We don’t have handling fees. However, you will be charged for delivery. Please note that occasion...
How do I buy a gift card?
How do I buy a gift card in the online shop? You can find gift cards in the menu located at the ...
How do I use my gift card?
How do I use a gift card when making an online purchase? To use gift card as a payment method, s...
Where can I check my gift card balance?
You can check your gift card balance here: https://www.fashioncheque.com/en-int
Are my personal details safe when I order through your site?
Yes, they are. Our top priority is the security of your privacy and data. We use SSL (Secure Sock...
How do I receive my Klarna invoice?
The invoice payments are offered by our partner Klarna, which means that you'll enter a payment o...
Why did I get a payment reminder when I have already paid my Klarna invoice?
There can be a few reasons as to why you have received a payment reminder. We therefore kindly as...
I have questions about my Klarna invoice - who do I contact?
If you have any questions about your invoice, you are always welcome to contact Klarna's customer...