Technical

• Why do items disappear from my shopping cart?
  When you add an item to your shopping cart, it will not be reserved for you. Therefore, it may h...
• What is 'My Account'?
  'My Account' is a user account that you can create on our site that makes the shopping process ea...
• Can I order without My Account?
  Yes, of course. At the beginning of the checkout process we give you the option of proceeding as ...
• How do I create a My Account?
  Click 'My Account' in the menu on the left-hand side of our online shop and then click 'Create an...
• How can I delete My Account?
  Customer service is able to delete your account at any time. Please click here to send us a messa...