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Delivery method Time Price On jackjones.com :

Home delivery (Bpost)*

Bpost.png

2-4 working days

€ 4,95

(free with orders over €60)

€ 3,95

(free with orders over €40)

Parcelshop collection point (Bpost)

Bpost.png

2-4 working days

€ 4,95

(free with orders over €60)

€ 3,95

(free with orders over €40)

Ordered before 17:00 = Delivered tomorrow.

DHL_Express.png

1-2 working days

€ 14,95

 

Home delivery (Bpost)

  • If you choose home delivery, your package will be delivered to your door: on working days between 9:00 AM - 4:00 PM.
  • If you are not at home when the package is delivered, the delivery person will leave a receipt in the letterbox with all the necessary information on how to pick up your package at the nearest Bpost Parcelshop. You can also choose to agree a new delivery time.
  • Your package will be available at your Bpost Parcelshop for 15 working days, after which it will be automatically returned to us.

Parcelshop collection point (Bpost)

  • You can choose from 1000 different Bpost Parcelshops when you place an order. Bpost Parcelshops can be found in certain stores and you can pick up your package there from Monday to Friday.
  • You will receive an e-mail or SMS when your package has arrived at the Bpost Parcelshop of your choice. Take this e-mail in identification, such as a driver's license or passport, with you to the Parcelshop when you pick up your package.
  • We will send you a reminder by email if you have not yet collected your package. After 15 working days, the package will automatically be returned to us. We will then refund the amount to you there via email about report.

Express - Ordered before 17:00 = Delivered tomorrow

  • If you choose the DHL Express shipping method, your package will be delivered within 1 to 2 working days between 8:00 AM - 6:00 PM. Orders placed on Friday, Saturday and Sunday are often delivered the following Tuesday.
  • Just before your package is delivered, you will receive a confirmation from DHL by e-mail or text message that your package is on its way. DHL will also send you a confirmation once the package has been delivered.
  • If you are not at home when the package is delivered, the DHL courier will leave a receipt in the letterbox with all the necessary information on how to arrange a new delivery time. If no new appointment is made within 30 days, your package will be automatically returned to us.
  • We will then take care of processing the refund and will send you a confirmation by e-mail.